Visiting conditions after the storm of 19-20 March 2025
UPDATE: Although the reopening of the National Palace of Pena had been announced for 25/03/2025, Parques de Sintra was informed by Sintra Civil Protection late this morning that the Estrada da Pena has been closed for safety reasons. Further instructions from the authorities regarding the reopening of access to this monument are awaited.
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Following the extreme weather conditions experienced in the Greater Lisbon region on 19 and 20 March, the parks and monuments located in the Sintra Hills will remain closed to the public to allow for the removal of fallen trees and branches and the restoration of safety conditions for visitors:
Tuesday, 25 March:
- Park and National Palace of Pena: closed
- Chalet and Garden of the Countess of Edla: closed
- Moorish Castle: closed
- Park and Palace of Monserrate: closed
- Convent of the Capuchos: closed
Wednesday, 26 March:
- Park and National Palace of Pena: closed (awaiting updates from Sintra Civil Protection)
- Chalet and Garden of the Countess of Edla: closed
- Moorish Castle: closed
- Park and Palace of Monserrate: closed
- Convent of the Capuchos: closed
Thursday, 27 March:
- Park and National Palace of Pena: closed (awaiting updates from Sintra Civil Protection)
- Chalet and Garden of the Countess of Edla: closed
- Moorish Castle: closed
- Park and Palace of Monserrate: closed
- Convent of the Capuchos: closed
Friday, 28 March:
- Park and National Palace of Pena: closed (awaiting updates from Sintra Civil Protection)
- Chalet and Garden of the Countess of Edla: closed
- Moorish Castle: closed
- Park and Palace of Monserrate: closed
- Convent of the Capuchos: closed
The National Palace and Gardens of Queluz, the National Palace of Sintra and the facilities of the Portuguese School of Equestrian Art, in Belém, remain open as usual.
Information will be kept up to date on the official channels of Parques de Sintra, with daily assessments of safety conditions in the parks and monuments under its management.
If you have already purchased a ticket to visit the monuments on the days they are closed, you can request a refund by filling in the form below.
Request a refund for your ticket by filling out the following form. All fields are mandatory. If you do not fill in all fields, Parques de Sintra does not guarantee the refund of your tickets:
